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× Questions about A400/800/1200 Analog Interface Card

URGENT HELP: OpenVox A400E

9 years 5 days ago #10466 by OPENVoXXXX
Hi,

Recently, we bought number of OpenVox A400E13 cards from WinWealth Tech Inc who is one of your world wide resellers. The cards failed to detect the Caller ID!! The caller ID in Saudi Arabia is not using FSK protocol instead it’s using DTMF.
Therefore, we’re need ASAP a step by step guide that help us 1- to install your card in Elastix system. 2-Enable these cards to detect the Saudi Caller ID.

We need to solve this ASAP, PLEASE Help :side:
9 years 5 days ago #10469 by Dario.hu
hi, please add my skype:dario.hu2. i will help you
9 years 5 days ago #10470 by crystal.han
Hi,
1- to install your card in Elastix system
Please refer to the following link :http://openvox.qiniudn.com/pub/manuals/Release/English/A400E_on_DAHDI_User_Manual.pdf

2-Enable these cards to detect the Saudi Caller ID.
modify chan_dahdi.conf file as follows
usecallerid=yes
hidecallerid=no
cidsignalling=dtmf
cidstart=ring / or polarity

If you need more help,please contact me via my skype :crystalhan6
9 years 5 days ago #10471 by OPENVoXXXX
I already did these setting
usecallerid=yes
hidecallerid=no
cidsignalling=dtmf
cidstart=ring

Not working, then i tried these too
usecallerid=yes
hidecallerid=no
cidsignalling=dtmf
cidstart=polarity

Also not working!!
9 years 5 days ago #10472 by crystal.han
please prepare remote access and add my skype crystalhan6. I will hlep you.
9 years 5 days ago #10473 by OPENVoXXXX
What the loadzone and defaultzone for Saudi Arabia in the zonedata.c?
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